Cancellation and Refund Policy

You can cancel or change your booking free of charge not later than:

  • 2 hours before pickup time in case of airport pickup
  • 30 min before pickup time in case of city pickup



If you cancel your booking later than 2 hours before pickup time in case of airport pickup you have to pay 50% of your transfer cost.

If you cancel your booking later than 30 min before pickup time you have to pay 100% of your transfer cost

In case of no-show you have to pay 100% of your transfer cost

No refund is possible after successfull fulfillment of your order.
online call call back

We accept

How it works

  1. Click Book Online, fill the form or call our 24/7 phone line and place your order.
  2. Receive the booking confirmation by email or when speaking with our operator.
  3. Once we appoint the driver, you will receive SMS and e-mail with his phone number and car info.
  4. Meet the driver at your pickup point and enjoy your trip.
  5. Pay by cash at the end of your journey (if you choose this payment method).
Thats it!